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TECHNOTE
Why does Excel sometimes crash when I quit or close
a spreadsheet (prior to version 4.0c)?
Problem
Excel crashes on some computers when you quit or close
a spreadsheet. This particular crash is usually proceeded by dialog
boxes that are missing buttons.
Cause
This is caused by a buggy Windows system file, CTL3DV2.DLL,
found in the Windows\System folder.
Workaround
To work around this problem, obtain a copy of Crystal
Ball Version 4.0c or later. This version installs an older version
of CTL3DV2.DLL in the Crystal Ball folder, and Crystal Ball uses that
file instead of the one in the Windows\System folder.
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